CHECK BEFORE ORDER: High-quality samples, they allow you to assess the quality & texture of fabric and then decide on the perfect one for your home; The introduction to each fabric series help you know them better
GRAYWIND DESIGN: All details are designed; Dupont material envelope style, light-weight & durable & reusable, represent our consistent respect for the concept of environmental protect
CUSTOMER FIRST: Each fabric labeled uniquely, it helps you quickly recognize your desired ones; Measuring guide and worksheet included, convenient for recording your window dimensions and save it for use later
If you want to check the fabric color and quality before ordering, we can send you fabric swatch before placing roller shade order
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
Is free shipping available?
We do not currently offer free shipping. However, this may be added at some point. We apologize.
How can I get a tracking number for my order?
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
How do I process a return or exchange?
For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.
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