The power supply port is USB C, and on the left and on the back of the product to accommodate more placement and usage scenario
Customized wrap packaging lining greatly reduces the risk of transportation damage
Due to the LED driver chip itself, there may be slight flashing of LED lights
Two signals input: sound cable and microphones induction
It is recommended to conduct a frequency sweeping test after purchasing a spectrum product to whether the function meets the standard and avoid being misled
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
Is free shipping available?
We do not currently offer free shipping. However, this may be added at some point. We apologize.
How can I get a tracking number for my order?
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
How do I process a return or exchange?
For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.
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